At Chaos Software, we value our customers! This isn't just
a nice statement from us, but something you can see in the way we do business with
- If you have a technical support question, you will need to provide the version number
from the program you are using. We release updates to our current
products on a regular basis, so you might be able to solve your problem
just by installing a newer version. Also, please take advantage of our
Online Support Knowledge Base BEFORE submitting it through this form. While
we still offer FREE technical support, we appreciate your consideration in using
this free support sparingly. (If you can't find the answer to your support problem
in the Knowledge Base, let us know!).
- Testimonials from users are featured prominently on our web site because we know
that your real-time experiences mean more to others than any marketing lingo. For
examples, see the Chaos Intellect testimonials
or Time & Chaos testimonials if you want
to see what others have written (but we welcome kudos on all products!).
- If you have misplaced your product registration info, our sales department can research
it and see if we can locate your registration codes or passwords again for you.
Please use the Registration Code request!
If you want a reply, please make sure that you don't
have any mail filters that might block our return email to you! We
suggest adding our domain ( chaossoftware.com ) to your protected list, if you have
We try to answer any questions you send to us via this page by the next business
day, if not sooner!
Contact us online
Can I contact you directly?
If you would rather contact us in a traditional way, here is our contact information:
Chaos Software Group, Inc.
PO Box 835540
Richardson, TX 75083-5540
You may also be interested in reading our privacy
statement to see our promise of how we will treat the information you send