Contacting Tech Support

We believe that we offer some of the best tech support in the industry. Our representatives are knowledgeable and are quick to respond to problems. Another important advantage is that we offer tech support for FREE, rather than charging like some of our competitors. To help us continue to offer the best service to you, we ask that you keep the following in mind if you have a technical support issue:

1. Use Online Support first! Almost every question asked of us has already been answered in the Support area of our Internet Web Site. You can visit us at www.ChaosSoftware.com/support at any time, day or night and search our full online knowledge base to resolve problems promptly. If your question is not answered there, you can submit your question and our support representatives will reply and post your answer.
2. Phone Support is available, if needed. If you have a more difficult question or wish to have extra priority service, call our Tech Support Center located in Dallas, Texas at (972) 759-1121. Our offices are open 8:30am to 5:00pm Central Time, Monday through Friday. We do our best to keep hold times to a minimum and in most cases your phone call is answered right away!