Setting Up Email accounts in Chaos Intellect

Note: These instructions changed with version Intellect 10.1.0.3 and newer. If you have an older version of Intellect 10, we would recommend you update your software. If you have Intellect 4, we would also recommend updating, but if you have a reason not to do so, you can click here to view the mail account setup instructions for your older version.

Add an Account and choose a Mail Provider

On the toolbar at the top above Mail, there is a button for Accounts. When the accounts screen opens, you can click the Add button to create your new account.

In Intellect 10.1.0.3 or newer, the first choice will be to select a Mail Provider. This has a list of many popular providers, but if you don't see yours listed, you can choose "Other" to enter the settings yourself.

Choosing "Other" as your provider

If you choose "Other", the program needs to know your email address and the addresses of the SMTP and POP3 or IMAP servers for your email service provider before you can send and receive mail. This information is provided to you by the people/company or service that provides your email. You cannot "wing" or guess at this information. It must be correct and must match they exact setting your provider requires for this to work. So, if you do not know the answers to these questions, you can either look at the account settings in your old email software or you can contact your email provider to ask them.

You will need to know:

  1. Your own email address
  2. Your POP3 or IMAP Server address and port number, plus any security options required
  3. Your SMTP Server address and port number plus any security options required
  4. Your Logon Name
  5. Your Logon Password

If you are not sure about the answers to the above questions ask your email service provider. Answers to the questions should be supplied by your service provider when you first sign up for an account. Alternatively, if you have previously used another email program that is still installed on your system you can check under its settings for the answers to these questions.

General Settings

After you've selected the Mail provider you will have some additional fields to fill out to help you identify this account and to specify how others will see you as the person they are receiving messages from.

mail settings general

The Account nickname field must be unique. Whatever you type in here is just for your own information but is a useful way to tell accounts apart if you have more than one.

Account Color is also useful for multiple accounts. This color will be the text color in the list of messages for email using this account, which makes it easy to see at a glance which messages are related to which email account.

Your Name is how other will see you identified on mail they receive from you.

Organization is optional and can be used for a Company Name.

Your Email Address and Reply-to Email Address are usually the same and are the email address that others will see your messages as having come from. [Many email providers require that these email addresses match the account being used!]


Incoming Mail Settings

mail settings incoming

If you chose "Other" as your mail provider on the General screen, here is where you get to start using the answers you got from your email provider.  If you chose a listed provider, these fields should be filled out for you automatically.

If you provider is not on the list, you'll need to fill this information out on your own. Enter the server name your email provider gave you. If they gave you a different Port, you can change it, but if they didn't say anything about the Port, then leave the default value of 110.

Timeout Interval can usually be left alone, set to 60 seconds. If you know you have a particularly slow-to-respond mail provider, you can lengthen this time to 120, but this is not necessary for most users.

User Name and Password are the fields that prove you deserve access to your incoming mail messages. (For some providers, User Name can be the complete email address, not just the part before the @ symbol.)

Intellect supports both POP3 and IMAP servers for incoming mail. If your mail server is IMAP based, don't forget to check the IMAP Server checkbox to let the program know!

A quick note about "Leave mail on POP3 server...":  We do NOT recommend using this option unless you have a very good reason. Why? Intellect has better options to help you keep the same messages on multiple computers. Turning this option on when you don't need it can only hurt your performance and slow you down!

Notice the Account Active checkbox in the lower left? Keeping this box checked means this account will be included when Intellect checks for mail, both incoming and outgoing.


Outgoing Mail Settings

mail settings outgoing

As with the incoming mail settings, if you chose a listed provider, these fields should be filled out for you automatically.

If you chose "Other", you'll need to fill this outgoing information out on your own. Enter the outgoing server name your email provider gave you. Many outgoing mail servers are slightly different from the incoming ones, so double-check you have the correct Server Name/address.

Keep the box for "Use EHLO" checked! It is only in rare cases where this option is not needed!

If your ISP wants you to login to "authenticate" yourself before sending messages, there are fields for User Name and Password, along with a few checkboxes for the style of authentication to be used.

TIP: If you are switching from Outlook (or working from instructions from your ISP for Outlook Users), Outlook has an option under Outgoing Mail Server which says something like "My server requires authentication". This checkbox in Outlook would be the equivalent of the "Use Simple Password" checkbox in Intellect.


Signature settings

Signatures are completely optional, but they can be a great time saver if you use (or want to use) the same closing to any email you send from this account. Take a look at this screen shot as an example of you might use this area to your advantage:

mail settings signature

If you just need simple text content, you can type it directly here.

If you would like to add images to your signature or perhaps change the font color and style, Intellect provides an easy way for getting this done. Back on the mail screen start a new blank message and add all the text, images and formatting you want. When it looks right to you, you can highlight that section of the message and copy your work from the message editor to paste here in the signature part of your account settings.

If you want to do something even fancier and know your way around raw HTML (or have an advanced HTML editor), the signature area also supports HTML code. You can right click in this window and ask to View Source and you'll get a pop up editor where you can type or paste raw code to be used for the signature. When you close the View Source window, it will ask for confirmation you wish to apply these changes.

One of the videos in our Chaos University video series shows how this feature works:


BCC and vCard settings

Like the signature settings, the options on this screen are completely optional.

vCards offer you a way to attach an "electronic business card" to your outgoing messages. A vCard can make it easy for the people to add you to their contact manager software when they get mail from you.

The BCC settings will automatically send a copy of all your outgoing email addresses to the person of your choice. (You wouldn't usually use this for your own email address, though, as we keep your outgoing messages automatically in a local folder for Sent Mail.)

If you fill in a BCC address, this should be added automatically to the BCC field when you are composing new messages and replies.

bcc and vcard screen shot

 

This help article applies to Intellect 10 or newer