If you send lots of similar email messages, this will quickly become one of your favorite features in Intellect because it is such a time-saver!
If you have frequently asked for information, you can (and should) save your response as a "snippet."
Snippets are really a folder full of little .html files, each with commonly used content ready to drop into any email message you write.
To save a snippet, you should highlight a block of text that you want to make reusable. Then, press F8 on your keyboard or use the Save Snippet button on the toolbar (it is found to the right or below the font choice) or go to Edit and click on Save selection as Snippet. You will be prompted for a name for this text you have highlighted. Once saved, it will be added to the drop-down list of Snippets you can insert at your cursor position any time you need it in the future.
This help article applies to Intellect 4 or newer